Frequently Asked Questions...

Please note that the ADESA Canada Dealer Support telephone number is 1.888.526.7326

  1. What is the most important thing I need to do before I use ADESA LiveBlock?
    Before you use ADESA LiveBlock you must download the ADESA LiveBlock Plugin. For help in downloading the plugin, refer to the topic How do I join an ADESA LiveBlock auction? Please note that you should download the plugin at least one day before you intend to purchase vehicles on ADESA LiveBlock. If you experience difficulties while downloading, please contact the Dealer help 1.888.526.7326.
  2. How do I sign up for ADESA Virtual Inventory?
    To sign up for ADESA Virtual Inventory, either send an e-mail to virtualinventory@ADESA.com, or call André Pereira at 905.896.4400 x 262