Frequently
Asked Questions...
Please
note that the ADESA Canada Dealer Support telephone number is 1.888.526.7326
- How
do I obtain a User ID and Password for ADESA.ca?
You must contact your local ADESA auction. They will set up an
ADESA.ca account for you.
- I
have lost my password. How do I retrieve it?
Go to www.ADESA.ca and click
on the password?
link. Enter your User ID and e-mail in the appropriate fields,
then click the Request Password button. Please note that
if your correct e-mail is not on our system, you will not receive
your new password via e-mail. In this case, please contact your
local auction or the help desk at 1.888.526.7326.
- How
do I obtain market information on vehicles?
The ADESA Market Guide can provide you with up to date market
information. Click here to learn about how
to use the ADESA Market Guide.
- How
do I buy a car online?
You can purchase a vehicle on ADESA.ca through Bid Now Auction,
at a Buy Now price, or in an ADESA LiveBlock auction. To learn
about buying vehicles in Bid Now or at a BuyNow price, review
the help topic How do I buy cars on ADESA DealerBlock.
To learn how to purchase vehicles in an ADESA LiveBlock auction,
review the topic How do I buy cars on ADESA
LiveBlock.
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